Returns & Exchanges
At Methodical Coffee, we want you to love every brew, so if you are unsatisfied with your equipment or non-perishable goods, you may return them within 30 days of purchase. Please note that due to its perishable nature, we cannot accept returns on roasted coffee beans, but we will work with you to ensure you find a roast you enjoy.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a return authorization.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all tags and manuals are included to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing